Here to help

Frequently asked questions

Orders & shipping

How long does delivery take?
Within Germany, delivery takes two to three working days. You’ll receive tracking by email as soon as your belt is on its way. There is no delivery on Sundays or public holidays.
Is shipping free?
Within Germany, shipping is free from an order value of 65 €; below that we charge 4,90 €. The full overview is on Shipping & Returns.
Which countries do you ship to?
We currently ship within Germany only. If you would like a delivery to another country, please write to us at info@locherlandwehr.com — we will find a way.
Can I track my order?
Yes. As soon as your belt leaves our warehouse you’ll receive an email with a tracking link.

Size & fit

How do I find the right size?
Take a belt that fits you and measure from the end of the buckle to the middle hole. That number in centimetres is your size, and if it falls between two sizes, take the nearer one: 93 cm is size 95. Our sizing advice has the table and a quick finder.
What if the belt doesn’t fit?
Write to info@locherlandwehr.com with your order number and the size you need. Or register the exchange directly: start a return — with your order number and e-mail address, no login. The return label follows by e-mail. A size exchange is free of charge. We send the new size as soon as your return reaches us.
How should a polo belt sit?
Unlike a classic leather belt, the tail may be longer, and that is not a flaw but the characteristic look of a polo belt. The end runs through the belt loop and lies against the side. So a measured figure that lands exactly on one of our sizes is well placed: you wear the belt near its tighter end, with room left above it.
Do you make belts for women and men?
Yes, in separate size systems. Men’s belts run from XS to 5XL (80–120 cm), women’s from 70 to 95 cm. Every detail is in our sizing advice.

Product & material

Where do the belts come from?
Every belt is made by hand in a family workshop in Buenos Aires — since 1984. The craft, the materials and the thinking behind them are on The Workshop.
What is full-grain leather?
Full-grain is the outermost layer of the hide with its natural grain left intact — neither sanded down nor embossed with an artificial pattern to hide insect bites and scars, as corrected leather is. That is where the fibres are densest, which is why it is the most durable grade and why it develops a patina no maker can imitate. Ours is vegetable-tanned and dyed through: “full-grain” describes the surface, not the colour.
What is Serafil thread?
Serafil is a wax-coated polyester thread used in saddlery, boatbuilding and leatherwork. It is UV-resistant, tear-proof and exceptionally long-lived — a seam that lasts decades.
How long does a Locher & Landwehr belt last?
Our aim is that you buy a Locher & Landwehr belt once — because it lasts decades. Full-grain leather, wax-coated Serafil thread and solid brass buckles are built for decades, not for seasons.

Care

How do I care for the leather?
Once or twice a year, apply a thin coat of colourless leather balm and buff it with a soft cloth. Avoid direct heat and prolonged sunlight. The full guide is on Care instructions.
The buckle is changing colour — is that normal?
Yes, and it is intended. Our buckles are solid brass and develop a natural patina. That is not a defect but a sign of real material and real wear. If you prefer the original shine, a soft cloth with a little brass polish is enough.

Returns & exchanges

How long do I have to return?
You have 14 days from receipt to register the return. The belt must be unworn and in its original packaging. Your statutory right of withdrawal is unaffected — the details are in the withdrawal policy.
How does a return work in detail?
Register the return in your customer account; the return label follows by email. For a regular return we charge a flat €4.90, deducted from your refund — a size exchange is free. Once the belt reaches us we refund the purchase price within five working days. If anything is unclear, write to info@locherlandwehr.com with your order number.
Can I exchange instead of returning?
Of course. Send the belt back and tell us the size or colour you would like — we ship the new one as soon as your return reaches us.

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info@locherlandwehr.com